What clients say about us

Our coaching is about you. Our aim is to make you excited, confident and ultra-prepared to get the results you want.

Hear from our clients about how we’ve done this for them. These testimonials are drawn from training days, seminars and one-to-one coaching clients.


Fergus has been a great support and help this year. His cool and calm observing nature and sharp mind with what needs to be done and in what order has helped me with suppliers and moving forward with my business. I look forward to working even more with Fergus in 2019.
— Astrid Schmitt-Bylandt
Well-planned, inspiring coaching.
— Sharon Flynn
Fergus’ coaching gets to the point.
— Koksal Abdurrahmanoglu
Very thought-provoking and extremely interesting. There was lots to think about and the content is at the right level to make you think about if your approach to customer service is working or not. You can tell that Fergus has real passion for the subject.
— Neminder Matharu
Fergus is a confident and knowledgeable speaker. Great delivery.
— Louise Dutfield
Great presentation. Very clean style. It made me realise how important it is to pay attention to the most important asset for any company - customers. The content was very good but Fergus’ delivery was just outstanding.
— Sajid Syed
The presentation was really beneficial. I’m going to try to focus more on what was discussed. Fergus has an informative and entertaining style.
— Paul Lavelle
Fergus is really insightful and the presentation was relaxed and informative.
— Lauren Roberts
The seminar was incredibly insightful with easy to digest information and great case studies.

— Carrie Salmon
Fergus’ presentation focused on human needs and personalities. It was a refreshing and very relevant approach.

— Lisa Carr